Support

Answers to common questions about Paginel. Can't find what you need? Email us and we'll help.

Frequently asked questions

What file formats can Paginel open?

Paginel opens PDF files. Support for other formats isn't planned right now.

Do I need Pages or Numbers installed to convert a PDF?

Yes, on Mac. Paginel automates Pages or Numbers to produce a native .pages or .numbers file. If neither is installed, Paginel falls back to a DOCX or XLSX file you can open in any word processor or spreadsheet app.

Does OCR send my document anywhere?

No. Scanned PDFs are recognized entirely on-device using Apple's Vision framework as part of the convert flow. Nothing is uploaded.

Is the signature feature a legally binding e-signature?

No. It stamps a picture of your signature onto the page, similar to Preview's Signature tool on Mac. It isn't a cryptographic or legally binding digital signature.

Can I merge, split, reorder, or rotate pages?

Yes, in the Pages tab: rotate or delete selected pages, drag to reorder, insert pages from another PDF, extract selected pages into a new file, or split a document into multiple files.

Where are my saved signatures stored?

Locally, inside Paginel's sandboxed app data on your device. They're never uploaded anywhere.

Which devices does Paginel support?

Mac (macOS 14 or later), iPhone, and iPad (iOS/iPadOS 17 or later). Reading, annotating, and page management work on every device; converting to Pages/Numbers is Mac only.

How do I report a bug or request a feature?

Email us at the address above with as much detail as you can — what you were doing, what you expected, and what happened instead. Screenshots help a lot.